Maintenance and Support Packages
Nothing to worry about
How we can support you
Select the right one
Our aftercare packages come with different levels of support, based on what your website or application is for.
For an eCommerce website we definitely recommend Monthly Support Max.
For other websites we recommend Monthly Support Lite.
Aftercare Pricing
Single Task
A one hour time slot-
One-off support
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Good for smaller issues
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Access to support dashboard
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Malware Cleanup*
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Maximum task time 1 hour**
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Backup/Restore of website/app
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Optional Extras
Monthly Support Lite
For multipage websites/apps-
Includes regular updates
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Includes monthly backup
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Access to support dashboard
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Email support provided
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Best for medium traffic websites
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Maximum 3 hours of tasks
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Optional Extras
Monthly Support Max
For eCommerce and heavy traffic-
Includes regular updates
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Includes monthly backup
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Access to support dashboard
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Email and hosting support provided
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Best for eCommerce websites
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3-6 hours response time
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Optional Extras
*Malware Cleanup is an additional charge if it takes longer than 1 hour for any of the above packages.
**For the Single Task package, the maximum support time included is 1 hour. If more time is required this can be purchased at reduced rate of £75 per hour.
Monthly Support Lite and Monthly Support Max are a minimum 30 day rolling contract.
Prices are subject to change depending on the scope of your requirements.
We've helped several businesses
what else can we do for you?
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Software Development
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